Standard comments

Standard comments are predefined comments that users can quickly select in lieu of the time-consuming task of manually entering comments that they use repeatedly. Standard comments help users complete tasks quickly and improve the consistency of the information on your system.

Standard comments exist throughout Civic Platform. Specifically, users can add standard comments when updating workflow tasks, entering inspection results, and placing any type of condition on an object.

To create standard comments, system administrators must:

• Configure comment groups

• Add comment types to those groups

• Create the comments for those types

You can then assign each Standard comment group (with its associated types and comments) to record types, inspections, workflows, and checklists.