Add, view, edit, and delete standard comments
You can add a comment to a comment type when you create the comment type. For information on creating a comment type, see Create and delete standard comment types.
You can add comments to comment types when you create them. You can also add additional comments to existing comment types.
To add a new comment
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From the Administration menu, select Agency profile > Standard comments.
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Select the name of the comment group you want to view.
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Select the Comment type tab.
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Select the name of the comment type to which you want to add a comment.
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Select New.
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Complete these fields:
Field Action Comment ID Enter a value, either alphabetic or numeric. You can use your own system for assigning this value. Comment name Enter a descriptive name for the comment to help users select the appropriate comment from a list of available comments. Comment Enter the text of the comment.
This text is the exact wording that populates user forms when users select this comment from a list of standard comments. -
Select Submit.
You can change the comment name and the text of the comment after it you create it.
Editing a comment in the Administration portlet does not change the comment as it appears where a user has loaded it into a form. Users must update each instance of a comment to reflect any administrator edits.
To edit a comment
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From the Administration menu, select Agency profile > Standard comments.
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Select the name of the comment group you want to view.
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Edit the Comment name or Comment field.
Field Action Comment name Enter a descriptive name for the comment to help users select the appropriate comment from a list of available comments. Comment Enter the text of the comment.
This text is the exact wording that populates user forms when users select this comment from a list of standard comments.
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Select Submit.
Delete a comment that is no longer frequently used from a comment type.
To delete a comment
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From the Administration menu, select Agency profile > Standard comments.
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Select the name of the comment group from which you want to delete the comment.
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Select the check box next to the comment you want to delete.
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Select Delete.

