Add, edit, and delete inspection types
You can create different inspection types for a particular inspection group. For example, you can have a building inspection group, but there might be different inspection types for the different inspections that fall under the building category. You can add as many inspection types to an inspection group as you need. Inspection types within a group form the list of required inspections for any application associated with the inspection group.
After you create an inspection group, you can add inspection types to the group. For example, you can include a Foundation Wall inspection and a Fire inspection in the same group. You can later edit an inspection type.
Note: You cannot associate an inspection result group with an inspection type at the same time you create the inspection type. You can do that when you edit the inspection type.
To add an inspection type
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From the Administration menu, select Inspection > Inspection.
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Search for the inspection group that you want.
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Select the Inspection group code link corresponding to the inspection for which you want to add an inspection type.
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Either:
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Select Add inspection type.
or
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Select the inspection type link name of the inspection type to edit.
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Enter or change the name of the type in the Inspection type field.
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Complete the other fields as described below and select Save.
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Inspection disciplines
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Recurrence & relationship settings
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Inspection categories
| Field | Action |
|---|---|
| Grade group |
Choose an active grade group that you want to assign to the inspection type. For instructions, see Create, edit, and remove checklist items from checklist groups. |
| Checklist group |
Choose an existing group that you want to edit. For instructions, see Create, edit, and remove checklist items from checklist groups. The Checklist group field has a Choose required checklist button next to it. You can select the icon to set required checklists in the checklist group that inspectors must complete in the inspections of the inspection type. |
| Display order |
Enter a number to determine the position of the inspection type within a list of types. Example: If you want users to complete one type of inspection before any others, enter “1.”
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| IVR number | Enter a unique number for the inspection type within the inspection group if IVR access is available. |
| Max points | Enter the maximum number of points allowed before this type of inspection fails. If the total score of an inspection (the sum of points for all items on all checklists) is equal to or greater than this maximum, the Inspection result code list does not display the Passed option and the Inspection fails. |
| Inspection type | Enter the name of the inspection type. |
| Unit |
Enter the number of inspection units used as criteria when automatically scheduling inspections. An inspection type unit indicates the shortest length of time it takes to complete an inspection. Civic Platform measures all inspections as multiples of the unit value. Example: You might determine that the unit value equals the duration of electrical inspections, 30 minutes. Civic Platform then measures all inspections in 30 minute increments: hour-long inspections are two units and ninety-minute inspections are three units.
Note: The unit value should relate to the default time block you configure in your inspection calendars.
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| Total score |
Enter the total score from which to subtract the sum of the inspection sub scores for calculating the inspection total score. |
| Capture and carry over failed checklist items |
Select a value from this list if you want failed checklist items to be transferred to the checklist of the next inspection that users schedule for the same application in Civic Platform or Citizen Access. Note: Failed checklist items that are transferred to the next inspection's checklist are stored in the History link of the new checklist.
Select Auto if you want selected failed checklist items automatically transferred to the checklist of the next inspection. Select Auto-All if you want all failed checklist items automatically transferred to the checklist of the next inspection. Select Prompt if you want a prompt to display that allows agency users to select which failed checklist items should be transferred to the next inspection checklist for an application. However, with this option, Citizen Access does not carry over any failed checklist items. For complete instructions on how to configure checklist items for carry-over, see Create, edit, update, and delete checklists and checklist items. |
| Result group | Select an existing group. For more information, see Create, edit, and add results to inspection result groups. |
| Department | Select Department to select the department responsible for the inspection type. |
| Reschedule restriction |
Select No restriction to apply no restrictions on inspection rescheduling. Select Hours prior or Days prior to restrict inspection rescheduling and specify a time and date. Note: Select an option based on your agency’s policy for rescheduling inspections. This restriction applies only to Citizen Access public users.
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| Required |
Select Required or Optional. Note: Each inspection designated as Required must pass for the application to be complete.
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| Inspection score |
Select the method for calculating total scores based on the sub scores of the checklist items. The methods are: Total sub scores (the default method) Displays the sum of all the checklist item scores. Average of subtotal scoresDisplays the average score of all the checklist items. Lowest subtotal scores Displays the lowest checklist item score. Highest subtotal scores Displays the highest checklist item score. Subtracted sum of the scores (this option works with the Total Score field) Subtracts the total score of all the checklist items from the Total Score defined for the inspection type. |
| Auto assign |
Select Yes to activate the auto assign inspection scheduling feature. Select No to deactivate the auto assign inspection scheduling feature. |
| Allow failed checklist items |
Select Yes to allow the inspection to pass with failed checklist items for the current inspection type or from previous inspections. Select No to require all current and failed checklist items to pass inspection prior to signing off on the inspection. |
| Citizen Access inspection display |
Select Yes to enable the display of these inspections in ACA. Select No to hide the inspections from Citizen Access. For more information, see “Displaying an Inspection in Citizen Access,” in the “Inspections” chapter of the Accela Civic PlatformUser Guide. |
| Allow to edit inspection result / inspection grade / checklist total score / checklist major violation |
Select Yes to enable normal users (other than inspection supervisors) to edit the auto-populated values. Select No to forbid normal users from editing the auto-populated values. After users go through the inspection checklist items and enter their statuses, Civic Platform automatically populates the inspection result, inspection grade, checklist total score and checklist major violation option for the inspection. Inspection supervisors always have the right to override these auto-populated values. |
| Citizen Access multi-inspection schedule |
Select Yes to enable the scheduling of multiple inspections for this inspection type in Citizen Access. Select No to limit the number of inspections to one time only for each application intake form in Citizen Access. Use this feature to allow a customer to schedule repeat inspections. For example, contractors typically require multiple concrete inspections for a large project requiring many pours. |
| Flow enabled | Select Yes to include the inspection in the inspection flow process. For an explanation of setting up an inspection flow process, see Assign inspection categories. |
| Cancel restriction |
Select No restrictionto apply no restrictions on inspection cancellation. Select the Hours prior or Days prior option and then enter a time and a date to apply restrictions. Note: Select an option based on your agency’s policy for canceling inspections. This restriction applies only to Citizen Access public users.
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| Configuration section |
The Configuration section allows you to configure: Inspection disciplines: Select Add discipline if you want to assign a discipline to the selected inspection type. Civic Platform uses disciplines to categorize inspections. See Assign disciplines to an inspection type for more information. Example: You might assign Electrical inspection types, including Rough Electric and Electrical Outlet inspection types, to the Electrical Discipline.
Note: Administrators can set up discipline values with the standard choice USER_DISCIPLINES.
Civic Platform also uses disciplines as filtering criteria for automatic inspection scheduling. For more information on automatic inspection scheduling, see Inspection scheduling. Recurrence & relationship setting Select Add recurrence to configure those elements. You can configure automatic scheduling of recurring inspections based on a set period of time. You can base the time on the completion date of the previous inspection or on the initial creation date of the record. This link provides a visual of related inspections and reportable linkage between inspections. It enables you to differentiate the parent inspection from follow-up inspections. Inspection categories: Select Add category to assign the inspection type to one or more inspection categories. Civic Platform uses categories to organize inspection types. This helps public users to locate the desired inspection type when they try to schedule or request an inspection for a record in Citizen Access. For information about setting up an inspection flow process, see Assign inspection categories. Note: Inspection categories are predefined by the standard choice INSPECTION_CATEGORY.
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After you add an inspection type to a group, you can delete a type.
To delete an inspection type
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From the Administration menu, select Inspection > Inspection.
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Search for the inspection group that you want to delete.
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Select the Inspection group code link corresponding to the inspection for which you want to delete an inspection type.
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Select the X in the Action column and confirm the deletion.