The navigation menu is the vertical menu on the left side of the Public Portal user page. It provides links for public users to navigate different sections of the portal. By default, it includes items like Home, Dashboard (if user is logged in), and any modules your agency has, such as Building, Planning, Licenses. You can add navigation links to point to external resources or additional pages, and you can reorganize the menu structure.

The page will list all current navigation entries in an agency’s Public Portal. Top-level items (those that display in the menu without indentation) are shown with their name and link. If a top-level item has sub-links, it will have a collapse/expand arrow (▶/▼) next to it.

Note: When you log in to your Public Portal home page for the first time you will see all the navigation items from your original Accela Citizen Access already available. You can edit these existing items and add new ones.

Navigation menu links column name	Column description
Drag handle icon	Use this icon to reorder your action cards on the public user home page. This icon only displays for action cards in the Shown on home page section.
Name	This is the name that displays on the user home page in the navigation menu for public users.
Link	The URL that the navigation item is linked to.
Icon	The icon associated with this navigation menu item. Can also have None as a value.
Action menu	Select an action for the card: Edit Add subnav link - Parent link only Delete

Preview the navigation menu

In the Navigation menu screen, you can preview the navigation screen as a logged-in user or an anonymous user.