Add, edit, and apply asset conditions
Asset conditions, also known as critical notices, can be identified within Civic Platform.
Example: Manholes may have excessive toxic gas. When a work order is issued to inspect or repair the manhole or linked pipe line, a notice will be issued with the work order so that the worker will know how to handle the situation correctly. The critical notice or condition may be similar to this: “Excessive toxic gas in manhole. Manhole must be forced to air vent for one hour before entering.”
Asset conditions specify requirements for an application that an applicant must fulfill in order to qualify for approval. Although asset conditions do not necessarily impose holds, they may prolong the application process until they are met.
When an asset is linked to a work order, the work order checks for active conditions on the asset. If the asset has one or more active conditions, a message displays at the top of the page, showing the highest severity condition and the total number of conditions. If the asset has an active lock condition, the work order cannot be saved. See Asset conditions on work orders for more information.
To create and add a new condition
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On the Assets page, find and open the desired record.
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Select the Condition tab.
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Select New.
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Complete the required fields and others as needed. See Asset condition fields for a description of the fields.
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Select Submit.
To add an existing condition
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On the Assets page, find and open the desired record.
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Select the Condition tab.
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Select Look up.
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Enter the search criteria needed to locate the desired asset condition. See Asset condition fields for field definitions.
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Select Submit.
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In the list of results, select the check box next to the asset condition(s) you want to add to the asset, and then select Select.
Asset conditions may be updated as necessary.
To edit a condition
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On the Assets page, find and open the desired record.
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Select the Condition tab.
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Select the name of the condition you want to edit.
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Update the fields as needed. See Asset condition fields for field definitions.
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Select Submit.