Asset conditions on work orders

When you create or edit a work order against an asset, Civic Platform checks the schedule dates and effective dates of the conditions in the asset. If a condition meets one of the following criteria, Civic Platform considers the condition as active and applies it on the work order:

• The work order schedule date is after the current date, and falls between the effective date and expiration date of the condition.

• The work order schedule date is before the current date, and the current date falls between the effective date and expiration date of the condition.

When you save the work order, a Condition notice view window displays with all the active conditions of the assets that link to the work order. If the severity level of an active condition is Lock, you cannot create or save the work order and the following error message displays: “Record cannot be created because there are lock conditions.”

When you generate work orders with preventative maintenance (PM) schedules, the generation process skips assets with an active Lock condition, and counts the assets in the Skipped assets (not due to Generate work orders) column. For more information on generating work orders using PM schedules, see Generate work orders using PM schedules.