Public Portal dashboard
The Public Portal dashboard provides registered users with a centralized view of their transaction records, outstanding actions, recent activity, and high-level stats (e.g., fees due, number of licenses). When enabled, it replaces the legacy Accela Citizen Access dashboard for authenticated users.
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You can Enable or disable the Public Portal dashboardin Site management
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You can Preview the Public Portal dashboard in Design
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You can Record activity cards on the dashboard
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You can Brand the dashboard in Design
Record activity cards
The Dashboard displays multiple types of cards. The following types of cards appear whenever the associated record activity occurs on one of your applications:
| Record activity type | Card displays when... |
|---|---|
| Inspections | An inspection is available on the record |
| Fees | A fee is due for the record |
| Documents | A document has been added to the record |
| Renewals | A renewal is available for the record |
| Conditions | A condition has been added to the record |
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Unfinished applications |
An application/pageflow was started but not completed |
Your records
Users can all see their Active records in the Dashboard by selecting View all under Your records.
Empty States
No records exist
When no records exist, an empty state appears.
No search results
When no records are returned from a given search result, an empty state appears.
Brand the dashboard
The branding choices you have applied in the Design section of Public Portal administration will be applied to the Dashboard.
To view the applied branding choices on the Dashboard
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Select Design.
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Select Preview shown > Dashboard.
See also