Agency-defined fields for workflows

Task-specific information (TSI) are the agency-defined fields that are unique to workflow tasks. Users complete these custom TSI fields when they update a workflow task.

Civic Platform workflows leverage TSI using the following organizational hierarchy:

  • Workflow tasks leverage TSI from TSI groups

  • TSI groups contain one or more TSI subgroups

  • TSI subgroups contain one or more TSI fields