Set a user password time‑out time frame

Require users to regularly change their password to increase system security. If allowing users to change their own password, they begin receiving messages prompting them to change their password 15 days before it expires. Users can change their password immediately, at a later log in, or at any time during their Accela session. If users fail to change their password within the time frame, they must change their password or have it changed by their administrator before they can log in. To change a password during an Accela session, see Change a user password.

Administrators can set password time-out time frames at the individual user level, and multi-agency administrators can set it at the agency level. Any value set at the user level overrides the default time frame or the agency time frame, if one is set. If the Password Time‑out Time Frame field in a user profile is blank, Civic Platform defaults to the agency-level time frame (default is 90 days). For information on setting an agency-level account disable time frame, see "Adding an Agency" in the "Agencies and Functions" chapter in the Civic Platform On-Premise Administrator Supplement.

From the Administration menu, select User profile > User.
Enter search criteria into the Search field to locate the user to edit.

OR

Navigate to the user to edit.
From the Actions column, select Actions > Edit next to the user you want to edit.
Select the Settings tab.

Complete these fields:

Field	Action
Password time-out	Enter the number of days that a password can remain active.
Password change	Select By User to allow users to change their own passwords. Select By Administrator to allow only agency administrators to change passwords. For information on changing a password, see Change a user password.
Must change password next login	Civic Platform automatically sets this option to Yes after the password time-out time frame has passed. When the user or the administrator changes the password, Civic Platform sets this option to No. You can also set this option manually.

Select Save.