Customize food facility inspection search

Inspections for a licensed food facility are food facility inspections. Public users can search for the food facilities and select a business name or address to show its most recent inspections and read the inspection results. This section provides you with the configurations to implement the food facility inspection search and to allow food facility inspections to display as search results when they meet the search criteria.

It is recommended best practice to implement the food facility inspection search using this checklist together with “Inspections” in the Accela Civic Platform Administrator Guide and Inspections the Accela Civic Platform User Guide.

  • Grade card. Indicates the inspection result of the food facility.

  • Guide sheet items. Guide sheet items that commit major violations are listed in the Major violation column.

To display food facility inspection search results

  1. Make sure the Search for food facility inspection link displays on the Home page. See Define licensed professional searches.

  2. Customize the Search for food facility inspection page and the Food facility inspection detail page located in the Provider/Education/Licensee Search folder. For customizing steps, see Web pages.

  3. Configure the standard choice FOOD_FACILITY_INSPECTION.

    This standard choice controls the food facility search functionality in Citizen Access with various standard choice values. For information on configuring the standard choice, refer to the Accela Civic Platform Configuration Reference.

  4. Create a record intended to conduct inspections on the food facility.

  5. Create a licensed professional for the food facility and associate it to the record you just created. Pay attention to the following fields of the licensed professional.

    • Fill the State license # field with the value of Alt ID field of the record.

    • Fill License type with one of the license types specified in standard choice Value RELATED_LICENSE_TYPES as described in step 3.

    For instructions on creating a licensed professional, refer to the “People” section in the Accela Civic Platform Administrator Guide.

  6. If necessary, complete the follow substeps to display the grade card that represents an inspection result to the Food Facility Inspection page.

    1. Create values in the standard choice LOGO_TYPE-CATEGORY. For example, Grade A, Grade B, and Grade C. For information on configuring the standard choice, refer to the Accela Civic Platform Configuration Reference.

      It is used to upload images for each grade card displayed in the Food Facility Inspection page.

    2. Upload images.

      Each result or grade value defined in the previous substep is associated with an image. For detailed information about uploading image, see “Displaying a Logo or Grade Card” in the Accela Civic Platform Administrator Guide.

    3. Associate images to inspection results. See Create, edit, and add results to inspection result groups.

  7. If necessary, configure inspection result, grade, and score to display them to the Food facility inspection page. See the “Inspections” section in the Accela Civic Platform Administrator Guide.

  8. If necessary, display the major violation result in the Food facility inspection page. See “Editing a Guide Sheet” in the Accela Civic Platform Administrator Guide.

    If an inspection has guide sheet items that committed to major violation, the item names display in the Major violation column; if the inspection has no guide sheet items committing to major violation, the column displays “no major violation” for this inspection.