Add or remove a display image from a record

Civic Platform provides you with the ability to assign a graphical representation to a record, similar to a logo. You choose from the list of uploaded photo attachments on the record and set one as the display image. After the display image is assigned to the record, it displays on the Record detail screen. You can modify the display image at anytime by clearing the old display image and assigning a new one.

Note: Not all file types can be used as a display image. You will receive an error message during the set display image process if you select an attachment in a file format that is not configured for display images. Contact your agency administrator for a list of compatible file format types.

You can search and select a photo and set it as a display image for a record. For example, you may want to assign a photo of a fish for a fishing license record. After the photo is uploaded to Civic Platform and assigned to the record, it displays in the Record detail page.

To add a display image

  1. Open a record and select the Documents tab.

  2. Choose one of the following:

    • Add an image attachment to the record. For instructions, see Attach files.

      or

    • Choose an existing image from the document list page.

  3. Select the attachment you want to set as the display image.

  4. Select Manage documents > Set display image.

    Note: The image file is set as the display image for the current record, and Accela Civic Platform displays a Y in the Display image column.

You can change or remove the display image for a record at anytime. You can also replace the display image by adding a new one.

To remove a display image

  1. From a record, select the Documents tab.

  2. Select the check box next to the current display image.

    Note: The current display image is the attachment with a Y in the Display image column.

  3. Select Clear display image.

    Note: Civic Platform displays N in the Display image column, indicating the display image was removed from the current record.
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