Enter inspection results

After completing an inspection, inspectors can enter inspection details and inspection results either directly and/or by filling in the checklist item results. If an inspector conducts a series of inspections simultaneously, he has the ability to quickly update the inspection status and results for all of the inspections in one action.

Inspectors can enter inspection results at any time, regardless of an inspection’s status.

Example: A public user without inspection scheduling privileges requests a mechanical inspection for a building application. Civic Platform assigns a status of Pending to the inspection. However, before the agency officially schedules the inspection, an inspector completes the inspection. He can still enter his results, even though the status is Pending.

Upon entering inspection details, Civic Platform updates inspector workloads accordingly.

Example: Amy, a building inspector, has eight inspection units per day. On Monday, Amy’s schedule has her conducting an electrical inspection at 3pm (utilizing one inspection unit). However, Amy completes the inspection at 10am instead, and enters the inspection results. Civic Platform updates her daily workload from eight units to seven units. Amy’s supervisor can then assign another inspection to Amy at 3pm.

Note: Supervisors can modify any result field completed by an inspector.

After completing an inspection, you can update the inspection details. You may enter results for multiple inspections. However, some inspections may have specific information that differs from others. Such inspections are not updated. Civic Platform provides a summary listing which inspections were not updated, along with the reasons why not.

To enter inspection results for inspections

  1. Open the Inspections list page either from the launchpad or on the Inspections tab of a record.

  2. Select the desired inspection.

  3. Complete the checklist. See Checklists and route sheets for more information.

  4. Do one of the following to access the Result inspections page:

    • Hover over Manage inspectionto display a command menu, then select Result inspections.

    • Hover over Menu to display a command menu, then select Result.

  5. Update the available fields.

    Notes:

    • Values entered in the Inspection Date and Inspection Time fields auto-populate the Result Date and Result Time fields.

    • If you have no supervisory privileges, the Inspection Score, Inspection Result, and Inspection Grade fields may be read-only.

    For field definitions, see Inspection scheduling and results fields.

  6. Select Submit.

    Note: Civic Platform displays a summary of the updated inspections, skipped inspections, and failed updates. The inspection list reflects the changes to the inspections.

Civic Platform provides the ability for a supervisor to modify an inspection after it has been resulted.

To enter inspection results

  1. Find and open the desired inspection, either from the Inspections page or on the Inspections tab of a record.

  2. Do one of the following to access the Result inspections page:

    • Hover over Manage inspectionto display a command menu, then select Result inspections.

    • Hover over Menu to display a command menu, then select Result.

  3. Edit the fields as necessary. See Inspection scheduling and results fields for field definitions.

  4. Select Submit.

Some agencies elect to configure some inspection types to require follow-up inspections.

To follow up an inspection

  1. From the Inspections page, select the desired inspection.

  2. Hover over Menu to display a command menu, then select Result.

  3. Complete the Status and the Schedule date fields.

  4. Select Save.

  5. Select the follow-up inspection and select Submit.

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