Pending inspections
Pending inspections can inform both an agency and an applicant about the inspections that need to occur before the agency can process an application. When you add a pending inspection to an application that belongs to an inspection flow or an inspection milestone process, Civic Platform displays an icon that indicates the status of the inspection.
If your agency uses inspection flow or inspection milestone functionality, you can only schedule pending inspections in sequence within the inspection flow or inspection milestone order. If you attempt to associate a pending inspection type with an application when the prior inspection in the inspection flow or inspection milestone process is unscheduled, Civic Platform disables the inspection type until you schedule the preceding inspection. Your agency administrator can configure Civic Platform so that supervisors can schedule any inspection at any time, regardless of its order within an inspection flow or inspection milestone process.
Accela Mobile and Citizen Access users can request inspections. For example, a public user without inspection scheduling privileges can set up a pending inspection. After he adds the pending inspection, agency users with inspection scheduling privileges receive a notification about the pending inspection, and they can schedule the inspection.
You can use the Pending inspections page to add inspections that are outside of the default inspection group to an application, which enables you to add and schedule any necessary special circumstance inspections after an application’s initial submission.
Note: You can schedule, reschedule, or cancel pending inspections. When you cancel an inspection, Civic Platform removes it from the application. You cannot result a pending inspection.
Request
an inspection from the Building page
You can create a pending inspection from the Building page.
To create a pending inspection from the Record list page
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On the Record list page, find and open the desired record.
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Select the Inspections tab.
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Hover over the Manage inspection button to display a command menu.
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Select Schedule inspection.
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Select the inspection group from which you want to add pending inspections from the Inspection Group list.
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Select the inspection types you want to add as pending.
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Select the right arrow to move the inspection types to the Selected Inspection Types box.
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Select Pending Inspections.
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Select OK.
Request
an inspection on the Inspections page
You can create a pending inspection on the Inspections page.
To create a pending inspection on the Inspections Page
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On the Inspections page, hover over Manage Inspection to display a command menu.
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Select Schedule Inspections.
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Select the inspection group from which you want to add pending inspections from the Inspection group list.
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Select the inspection types you want to add as pending.
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Select the right arrow to move the inspection types to the Selected inspection types box.
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Select Pending inspections.
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Select OK.
See also