Communication variables

These are variables you can use when you compose system-generated emails, SMS text messages, and notification templates.

Notification template or product area Variable Description
AA_MESSAGE_INSPECTION_STATUS_CHANGE
  $$InspectorFullName$$ Inspector full name
  $$CustomId$$ Customer ID
  $$PermitId1$$ Permit ID1
  $$PermitId2$$ Permit ID2
  $$PermitId3$$ Permit ID3
  $$InspectionType$$ Inspection type
  $$InspectionStatus$$ Inspection status
  $$InspectionDate$$ Inspection date
  $$InspectionTime$$ Inspection time
  $$InspectionAddress$$ Inspection address
  $$RequestedComments$$ Requested comments
  $$InspectionEndTime$$ Inspection end time
AA_MESSAGE_THRESHOLD_NOTIFICATION
  $$CapID$$ Record ID
  $$AltID$$ Alt ID
  $$AccountID$$ Trust account ID
  $$ThresholdAmount$$ Trust account threshold amount
  $$Balance$$ Balance
  $$Description$$ Trust account description
  $$LegerAccount$$ Leger account
ACA_ACTIVATION_MESSAGE
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$password$$ Public user's password
  $$email$$ Public user’s email address
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_AGENCY_ACTIVATION_MESSAGE
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$password$$ Public user's password
  $$email$$ Public user’s email address
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_INACTIVATION_MESSAGE
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_ACA_PROXYUSER_ADD
  $$InputName$$ Proxy user's nickname
  $$InviterName$$ Public user name
  $$PersonalNote$$ Proxy user's invitation message
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_ACCOUNT_LOCKED_NOTICE_CITIZEN
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$password$$ Public user's password
  $$email$$ Public user’s email address
  $$UUID$$ UUID (configure in the hyperlink within the account activation email).
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_ACCOUNT_VERIFICATION_BY_HYPERLINK
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$password$$ Public user's password
  $$email$$ Public user’s email address
  $$UUID$$ UUID (configure in the hyperlink within the account activation email).
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_ADD_NEW_LICENSE_NOTICE_AGENCY
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$LicenseNumber$$ License number
  $$LicenseType$$ License type
  $$mmddyy$$ Current date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_ADD_NEW_LICENSE_NOTICE_CITIZEN
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$LicenseNumber$$ License number
  $$LicenseType$$ License type
  $$mmddyy$$ Current date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$

ACA_MESSAGE_ASSOCIATING_LICENSE_TO_MULTIPLE_ACCOUNTS

  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$LicenseNumber$$ License number
  $$LicenseType$$ License type
  $$mmddyy$$ Current date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_INSPECTION_STATUS_CHANGE
  $$InspectorFullName$$ Inspector full name
  $$CustomId$$ Customer ID
  $$PermitId1$$ Permit ID1
  $$PermitId2$$ Permit ID2
  $$PermitId3$$ Permit ID3
  $$InspectionType$$ Inspection type
  $$InspectionStatus$$ Inspection status
  $$InspectionDate$$ Inspection date
  $$InspectionTime$$ Inspection time
  $$InspectionAddress$$ Inspection address
  $$RequestedComments$$ Requested comments
ACA_MESSAGE_RENEW_LICENSE_AUTO_ISSUANCE
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$capID$$ Record ID
  $$capType$$ Record type alias
  $$mmddyy$$ License expiration date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_RENEW_LICENSE_NEW_APPLICATION_NOTICE_AGENCY
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$capID$$ Record ID
  $$capType$$ Record type alias
  $$mmddyy$$ License expiration date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$

ACA_MESSAGE_RENEW_LICENSE_NO_AUTO_ISSUANCE_APPROVED

  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$capID$$ Record ID
  $$capType$$ Record type alias
  $$mmddyy$$ License expiration date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_RENEW_LICENSE_NO_AUTO_ISSUANCE_DENIED
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$capID$$ Record ID
  $$capType$$ Record type alias
  $$mmddyy$$ License expiration date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$

ACA_MESSAGE_RENEW_LICENSE_NO_AUTO_ISSUANCE_PENDING

  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$email$$ Public user’s email address
  $$capID$$ Record ID
  $$capType$$ Record type alias
  $$mmddyy$$ License expiration date
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
ACA_MESSAGE_SCORES_UPDATE_NOTICE_AGENCY
  $$servProvCode$$ [Case sensitive] Agency ID; Service Provider Code
  $$ProviderName$$ [Case sensitive] Provider name
  $$ProviderNumber$$ [Case sensitive] Provider number
ACA_MESSAGE_SCORES_UPDATE_NOTICE_PROVIDER
  $$servProvCode$$ [Case sensitive] Agency ID; Service Provider Code
  $$ProviderName$$ [Case sensitive] Provider name
  $$ProviderNumber$$ [Case sensitive] Provider number
ACA_MESSAGE_SENDPASSWORD
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user’s display name
  $$password$$ Public user’s password
  $$email$$ Public user’s email address
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
EMAIL_NOTICE_MEETING_REMINDER
  $$Meeting.Type$$ Meeting type
  $$Meeting.RespDept$$ Meeting responsible person’s department
  $$Meeting.RespName$$ Meeting responsible person name
  $$Meeting.Date$$ Meeting date
  $$Meeting.Location$$ Meeting location
  $$Meeting.StartTime$$ Meeting start time
  $$Meeting.EndTime$$ Meeting end time
  $$Meeting.IsAllDayEvent$$ All day event
  $$Meeting.Subject$$ Meeting subject
  $$Meeting.Attendee$$ Meeting attendee
  $$Meeting.Body$$ Meeting body
  $$Meeting.Comment$$ Meeting comment
  $$Meeting.MaxItem$$ Maximum agenda items
  $$Meeting.Agenda$$ Meeting agenda ID
  $$Meeting.Duration$$ Meeting duration
  $$Meeting.NoticeDate$$ Meeting notice date
  $$Meeting.Status$$ Meeting status
Hearing email notification (defined in Classic Admin > Workflow > Messages)
  $PRIMARYAPPLICANT$ Primary applicant
  $AGENCY-DEPARTMENT$ Agency department
  $HEARING_BODY$ Hearing body
  $CALENDARDATEORIG$ Original calendar date
  $LOCATIONORIG$ Original location
  $STARTTIMEORIG$ Original start time
  $CALENDARDATENEW$ New calendar date
  $LOCATIONNEW$ New location
  $STARTTIMENEW$ New start time
  $FIRSTNAME$ Agency’s first name
  $LASTNAME$ Agency’s last name
  $USERTITLE$ User name
Inspection email notification (defined in Classic Admin > Workflow > Messages)
  $$CAPID$$ / $PERMITID$ Record or permit ID
  $$CAPDETAIL$$ / $PERMITDETAIL$ Record or permit detail
  $$CAPAPPTYPE$$ / $PERMITAPPTYP$ Record or permit type
  $$CAPNAME$$ / $PERMITNAME$ Record or permit name
  $$CAPSTATUS$$ / $PERMITSTATUS$ Record or permit status value
  $$CAPADDR$$ / $PERMITADDR$ Record or permit address
  $$CAPPARCEL$$ / $PERMITPARCEL$ Record or permit parcel
  $$CAPWRKDESC$$ / $PERMITWRKDESC$ Record or permit work description
  $$INSPITEM$$ / $INSPITEM$ Inspection item
  $$INSPRESULT$$ / $INSPRESULT$ Inspection result
  $$INSPCOMMENT$$ / $INSPCOMMENT$ Inspection comment
MEETING_NEW
  $$Meeting.Type$$ Meeting type
  $$Meeting.RespDept$$ Meeting responsible person department
  $$Meeting.RespName$$ Meeting responsible person name
  $$Meeting.Date$$ Meeting date
  $$Meeting.Location$$ Meeting location
  $$Meeting.StartTime$$ Meeting start time
  $$Meeting.EndTime$$ Meeting end time
  $$Meeting.IsAllDayEvent$$ All day event
  $$Meeting.Subject$$ Meeting subject
  $$Meeting.Attendee$$ Meeting attendee
  $$Meeting.Body$$ Meeting body
  $$Meeting.Comment$$ Meeting comment
  $$Meeting.MaxItem$$ Maximum agenda items
  $$Meeting.Agenda$$ Meeting agenda ID
  $$Meeting.Duration$$ Meeting duration
  $$Meeting.NoticeDate$$ Meeting notice date
  $$Meeting.Status$$ Meeting status
MEETING_REJECT
  $$Meeting.Type$$ Meeting type
  $$Meeting.RespDept$$ Meeting responsible person’s department
  $$Meeting.RespName$$ Meeting responsible person name
  $$Meeting.Date$$ Meeting date
  $$Meeting.Location$$ Meeting location
  $$Meeting.StartTime$$ Meeting start time
  $$Meeting.EndTime$$ Meeting end time
  $$Meeting.IsAllDayEvent$$ All day event
  $$Meeting.Subject$$ Meeting subject
  $$Meeting.Attendee$$ Meeting attendee
  $$Meeting.Body$$ Meeting body
  $$Meeting.Comment$$ Meeting comment
  $$Meeting.MaxItem$$ Maximum agenda items
  $$Meeting.Agenda$$ Meeting agenda ID
  $$Meeting.Duration$$ Meeting duration
  $$Meeting.NoticeDate$$ Meeting notice date
  $$Meeting.Status$$ Meeting status
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$userName$$ Public user name
  $$password$$ Public user password
  $$email$$ Public user email
  $$InputName$$ Proxy user's nickname
  $$PersonalNote$$ Proxy user's invitation message
  $$InviterName$$ Public user name
  $$userID$$ Public user ID
  $$email$$ Public user's email
  $$password$$ Public user's password
  $$activationURL$$ activation URL
MEETING_UPDATE
  $$Meeting.Type$$ Meeting type
  $$Meeting.RespDept$$ Meeting responsible person’s department
  $$Meeting.RespName$$ Meeting responsible person name
  $$Meeting.Date$$ Meeting date
  $$Meeting.Location$$ Meeting location
  $$Meeting.StartTime$$ Meeting start time
  $$Meeting.EndTime$$ Meeting end time
  $$Meeting.IsAllDayEvent$$ All day event
  $$Meeting.Subject$$ Meeting subject
  $$Meeting.Attendee$$ Meeting attendee
  $$Meeting.Body$$ Meeting body
  $$Meeting.Comment$$ Meeting comment
  $$Meeting.MaxItem$$ Maximum agenda items
  $$Meeting.Agenda$$ Meeting agenda ID
  $$Meeting.Duration$$ Meeting duration
  $$Meeting.NoticeDate$$ Meeting notice date
  $$Meeting.Status$$ Meeting status
  $$ORIG_Meeting.Type$$ Original meeting type
  $$ORIG_Meeting.RespDept$$ Original meeting responsible person’s department
  $$ORIG_Meeting.RespName$$ Original meeting responsible person’s name
  $$ORIG_Meeting.Date$$ Original meeting date
  $$ORIG_Meeting.Location$$ Original meeting location
  $$ORIG_Meeting.StartTime$$ Original meeting start time
  $$ORIG_Meeting.EndTime$$ Original meeting end time
  $$ORIG_Meeting.IsAllDayEvent$$ Original meeting all day event
  $$ORIG_Meeting.Subject$$ Original meeting subject
  $$ORIG_Meeting.Body$$ Original meeting body
  $$ORIG_Meeting.Comment$$ Original meeting comment
  $$ORIG_Meeting.MaxItem$$ Original maximum agenda Items
  $$ORIG_Meeting.Agenda$$ Original meeting agenda ID
  $$ORIG_Meeting.Duration$$ Original meeting duration
  $$ORIG_Meeting.NoticeDate$$ Original meeting notice date
  $$ORIG_Meeting.Status$$ Original meeting status
MESSAGE_ACA_CONNECT_LICENSE_APPROVE_OWNER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user Name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_APPROVE_USER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License Number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User name
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_CONNECT_OWNER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_CONNECT_USER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_DISCONNECT_OWNER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_DISCONNECT_USER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_REJECT_OWNER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_ACA_CONNECT_LICENSE_REJECT_USER
  $$publicUserID$$ Public user ID
  $$publicUserName$$ Public user name
  $$licenseNumber$$ License number
  $$actionType$$ Action type, for example: approved, rejected, connected, disconnected.
  $$actionDate$$ Action date
  $$userId$$ User ID
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_AUTOMATED_PLANREVIEW
  $$planList$$ Plan list
MESSAGE_NOTICE_LICENSE_EXPIRED
  $LICENSETYPE$ [Case sensitive] License type
  $STATELICENSENO$ [Case sensitive] State license number
  $LICENSESTATE$ [Case sensitive] License state
  $LICENSELASTRENEWALDATE$ [Case sensitive] License last renewal date
  $LICENSEEXPIRATIONDATE$ [Case sensitive] License expiration date
  $FIRSTNAME$ [Case sensitive] First name
  $MIDDLENAME$ [Case sensitive] Middle name
  $LASTNAME$ [Case sensitive] Last name
  $INSURANCECOMPANY$ [Case sensitive] Insurance company
  $POLICYNUMBER$ [Case sensitive] Policy number
  $INSURANCEEXPIRATIONDATE$ [Case sensitive] Insurance expiration date
  $BUSINESSLICENSENO$ [Case sensitive] Business license #
  $BUSINESSLICENSEEXPDATE$ [Case sensitive] business License expiration date
MESSAGE_NOTICE_RESULT_INSPECTION
  $CAPID$ / $$CAPID$$ Record ID
  $PERMITID$ / $$PERMITID$$ Permit ID
  $PERMITAPPTYP$ / $$PERMITAPPTYP$$ Permit type
  $PERMITADDR$ / $$PERMITADDR$$ Permit address
  $PERMITPARCEL$ / $$PERMITPARCEL$$ Permit parcel
  $PERMITWRKDESC$ / $$PERMITPARCEL$$ Permit work description
  $INSPITEM$ / $$INSPITEM$$ Inspection item
  $INSPRESULT$ / $$INSPRESULT$$ Inspection result
  $INSPCOMMENT$ / $$INSPCOMMENT$$ Inspection comment
  $COMPLETEDATE$ / $$COMPLETEDATE$$ Inspection completed on
MESSAGE_PAYMENT_NOTICE_<Module>
  $$servProvCode$$ Agency ID; Service Provider Code
  $$capID$$ Record ID
  $$balance$$ Balance due
  $$accelaFee$$ Amount of fee
  $$totalFee$$ Total of all fees
  $$altID$$ Alt record ID
  $$userName$$ User’s display name
MESSAGE_REPORT
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$email$$ Public user's email
  $$CAPID$$ Record ID
  $PERMITID$ Permit ID
  $$CAPDETAIL$$ Record detail
  $PERMITDETAIL$ Permit detail
  $$CAPAPPTYPE$$ Record type
  $PERMITAPPTYP$ Permit type
  $$CAPNAME$$ Application name
  $PERMITNAME$ Application name
  $$CAPSTATUS$$ Record status
  $PERMITSTATUS$ Permit status
  $$CAPADDR$$ Record address
  $PERMITADDR$ Permit address
  $$CAPPARCEL$$ Record parcel
  $PERMITPARCEL$ Permit parcel
  $$CAPWRKDESC$$ Record work description
  $PERMITWRKDESC$ Permit work description
  $$INSPITEM$$ / $INSPITEM$ Inspection item
  $$INSPRESULT$$ / $INSPRESULT$ Inspection result
  $$INSPCOMMENT$$ / $INSPCOMMENT$ Inspection comment
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
MESSAGE_SEND_PASSWORD
  $$userID$$ Public user ID
  $$servProvCode$$ Agency ID; Service Provider Code
  $$email$$ Public user's email
  $$password$$ Public user's password
  $$firstName$$ First name (middle name, last name, business name/organization name, state, city, address, or zip) of the public user. Civic Platform gets these values from the public user’s account owner or from a contact associated with the user account. For more information, see Manage contacts associated with public user accounts.
  $$middleName$$
  $$lastName$$
  $$businessName$$
  $$state$$
  $$city$$
  $$address$$
  $$zip$$
NOTICE_OF_BATCH_JOB_COMPLETED
  $$JobName$$ Batch job name
  $$Result$$ Batch job result
  $$EndTime$$ Batch job end time
Workflow email notification (defined in Classic Admin > Workflow > Messages)
  $$CAPID$$ / $PERMITID$ Record or permit ID
  $$CAPDETAIL$$ / $PERMITDETAIL$ Record or permit detail
  $$CAPAPPTYPE$$ / $PERMITAPPTYP$ Record or permit type
  $$CAPNAME$$ / $PERMITNAME$ Record or permit name
  $$CAPSTATUS$$ / $PERMITSTATUS$ Record or permit status value
  $$CAPADDR$$ / $PERMITADDR$ Record or permit address
  $$CAPPARCEL$$ / $PERMITPARCEL$ Record or permit parcel
  $$CAPWRKDESC$$ / $PERMITWRKDESC$ Record or permit work description
  $$TASK$$ / $TASK$ Record or permit task info
  $$TASKSTATUS$$ / $TASKSTATUS$ Record or permit task status
  $$TASKCOMMENTS$$ / $TASKCOMMENTS$ Record or permit task comments
  $$TASKACTIONBY$$ / $TASKACTIONBY$ Record or permit task action by
  $$TASKSPECIFICINFO$$ / $TASKSPECIFICINFO$ Record or permit task specific info
Record request update comment
  $$AltID$$ Alt ID
  $$RecordID$$ Record ID
  $$AgencyComment$$ Agency comment
  $$capId1$$ Record ID1
  $$capId2$$ Record ID2
  $$capId3$$ Record ID3
  $$agencyCode$$ Agency code
  $$module$$ Module name