Design custom fields layouts for Citizen Access

If your agency provides Citizen Access, you can customize the layout and display of custom fields on your Citizen Access page. You can design instructional text, labels, field arrangements, page flow configuration, display order, and you can add watermarks. You can configure this through the Citizen Access configuration section of the custom fields group and subgroup. For additional information on how to design a form layout for Citizen Access, see Web pages.

Define custom fields layouts for Citizen Access

Custom fields layouts provide the ability to define online form displays in Citizen Access.

Example: You can set the display order in a page flow, add instructional text, and design layouts for labels and columns.

Note: When you hide custom fields using expressions on a page for a subgroup, Citizen Access realigns the displayable fields appropriately. There is no indication of a missing or hidden field.

To design a layout for Citizen Access

Locate the custom fields groups and subgroups that you want to design for Citizen Access. For instructions, see Create and edit custom fields groups subgroups.
Select Actions > ACA configuration next to the subgroup requiring layout configuration.

Complete the fields

Field	Description
Column arrangement	This field becomes active when you choose to provide the Custom Fields group information in a two column layout. Use the drop-down menu to define how you want to display the subgroup information. Choices are vertical and horizontal. Choose Vertical if you want information to display down the page first, then to flow to the next column. Choose Horizontal if you want information to flow across the page horizontally, row by row. Note: This setting only applies to the application page flow, and does not apply to the Record detail page and Record review page.
Column layout	Use the drop-down field to set how the fields display in a column. Choose single column layout or two-column layout for Custom Fields subgroup fields in the application page flow, the Record detail page, and the Record review page in Citizen Access.
Instructions	Use this text field to enter any accompanying instructional text for the group or subgroup. This field supports embedded hyperlink functionality.
Label display	Specify where you want to position the field label in relation to the field. Choose Top for the label display to be above the field. Choose Left to have the label to the left of the field. Note: This setting only applies to the application page flow, and does not apply to the Record detail page and Record review page.

Select Save.

Customize fields for Citizen Access

Use the Citizen Access Configuration page to define the field labels, provide instructional text, or create watermarks for Custom Fields. This section provides details to help you to customize fields for Citizen Access. For more information on how to customize fields for Citizen Access,see Web pages.

Note: When you hide Custom fields, Citizen Access realigns the displayable fields appropriately. There is no indication of a missing or hidden field.

To customize Custom Fields for Citizen Access

Navigate to the Custom fields or Custom lists subgroup that contains the fields that require customization. For instructions, see Create and edit custom fields groups subgroups.
Expand the subgroup.
Select Actions > ACA configuration next to the field requiring customization.

Complete the fields

Field	Action
Field label	Displays the field label name. You cannot edit this field.
Alternative ACA label	Provide a custom label for the field in this here.
Instruction	Enter any instructional text to indicate the data you are trying to collect in this field.
Watermark	Enter sample text for how the user is to complete the field. This information displays in a faint watermark in the text field.

Select Save.