Configure meeting email notifications

You can configure meeting email notifications so that meeting attendees receive a notice upon scheduling, changing, rescheduling, or canceling a meeting.

To configure meeting email notifications

  1. From the Administration menu, select Agency profile > Content customize.

  2. Select the following message types from the Type menu and configure them appropriately:

    Message Type Description
    EMAIL_NOTICE_MEETING

    This is the subject line for the meeting notice email. Civic Platform sends this email when a user schedules a meeting.

    EMAIL_NOTICE_MEETING_CHANGE

    This is the subject line for the meeting change notice email. Civic Platform sends this email when a user changes a scheduled meeting.

    EMAIL_NOTICE_MEETING_RESCHEDULE

    This is the subject line for the meeting reschedule notice email. Civic Platform sends this email when a user changes a scheduled meeting.

    EMAIL_NOTICE_MEETING_CANCELLATION

    This is the subject line for the meeting cancellation notice email. Civic Platform sends this email when a user changes a scheduled meeting.

Note: You can configure email to include details provided by email subject and email body variables. Email message subject and body variables are listed in the tables below.

Email message subject variables table

Subject variables Description
$AGENCY-DEPARTMENTS$ The agency department responsible for the hearing, such as a planning commission or land use appeals board.
$ALTID$ The alternate identification number for the application.
$NEW_HEARING_BODY$ The new hearing body members assigned to a hearing.
$NEW_STATUS$ The new hearing status.
$ORIG_HEARING_BODY$ The original hearing body members assigned to a hearing.
$ORIG_STATUS$ The original hearing status.
$PERMITID$ The application identification number.

Email message body variables table

Body variable Description
$AGENCY-DEPARTMENTS$ The agency department responsible for the hearing, such as a Planning Commission.
$NEW_DURATION$ The updated hearing duration.
$NEW_END_TIME$ The updated hearing end time.
$NEW_HEARING_BODY$ The updated hearing body.
$NEW_HEARING_DATE$ The updated hearing date.
$NEW_LOCATION$ The updated hearing location.
$NEW_MAX_ITEM$ The updated hearing max item. The max item value is the number of applications reviewable at one hearing.
$NEW_NOTICE_DATE$ The updated hearing notice date.
$NEW_START_TIME$ The updated hearing start time.
$ORIG_DURATION$ The original length of the scheduled hearing.
$ORIG_END_TIME$ The original end time of the scheduled hearing.
$ORIG_HEARING_BODY$ The original committee members/ individuals scheduled to attend the hearing.
$ORIG_HEARING_DATE$ The original hearing date.
$ORIG_LOCATION$ The original hearing location.
$ORIG_MAX_ITEMS$ The original hearing max item. The max item value is the number of applications reviewable at one hearing.
$ORIG_NOTICE_ DATE$ The original hearing notice date.
$ORIG_START_TIME$ The original hearing start time.
$RECIPIENT_NAME$ The primary applicant associated with the application scheduled for a hearing review.
$SENDER_FIRST_NAME$ The email sender’s first name.
$SENDER_LAST_NAME$ The email sender’s last name.
$SENDER_TITLE$ The email sender’s official title.