Feature setting configurations

This section provides details for each check box configuration element on the Feature settings page. Refer to the table below for a description of the check box and the effect in Citizen Access.

You can provide a more prominent Login panel making it easier for public users to access Citizen Access. You can configure the text size, color, and font of the login user ID and the links next to it, including Register for Accounts, Collections, Shopping cart, Reports, Account management, Login, and Logout. Additionally, a Login box is added to the Welcome page.

To configure the text size, color, and font for the login user ID and the links, navigate to ACA admin > General settings > Feature settings.

Feature settings configuration check boxes

Configuration Citizen Accessresult

Registration

Selecting this check box enables the Registration feature to the public user and exposes the Registration hyperlink on the Home page.

Account management

Selecting this check box displays the Account management link on the Welcome registered page so that public users can access and update their account information on the Account management page.

Login

Selecting this check box exposes the Login hyperlink located at the top right corner of the Welcome global web page. It also exposes the standard Login panel in the middle of the Welcome global page. If this check box is not marked, then the user will not be able to log in to Citizen Access and will only be able to search for records.

General Information

Selecting this check box enables search functionality for certified businesses, providers, education, licensees, food facilities, attachments, and property information. It enables the Upload scores feature, where providers can upload scores using the Citizen Access website. It also enables the Upload inspection results feature, where contract inspectors and self-certified inspectors can submit CSV files containing inspection results to the agency. If necessary, clear a check box to disable the feature.

Search for certified businesses

Selecting this check box creates a link to search for certified businesses from the Welcome or General information page. It also enables the Certified businesses search form.

Search for a provider/education

Selecting this check box creates a link to search for providers or education from the Welcome or General information page. It also exposes the Search for provider/education section on the Record detail page and enables the Provider/Education search form.

Search for a food facility

Selecting this check box creates a link to search for inspections on food facilities (licensed professionals) from the Welcome or General information page. It also enables the Food facility inspection search form.

Search for a licensee

Selecting this check box creates a link to search for licensees from the Welcome or General information page. It also enables the Licensee search form.

Lookup property information

Selecting this check box enables the APO lookup feature. For more information about the APO lookup feature, see Configure record inquiry.

Search documents by geographic location

Selecting this check box to create a link to search for attachments from the Welcome or General information page. For more information about searching attachment through GIS map, see GIS settings.

It also enables the Search documents by geographic location form.

Upload scores

Selecting this check box allows examination providers to upload the CSV file of scores directly from your agency’s Citizen Access website.

Modules

Selecting the check box for each module enables the module for Citizen Access and creates a modular tab on the Citizen Access Home Page. This check box only enables the module. You must expose Record-Types for the module in Civic Platform. Refer to Enable applications.

Module tasks

Selecting the check boxes for any of these modular tasks exposes the tasks on the home page. The task names below reflect the default settings delivered with a new installation. You can change the task names by customizing the labels of the task links on the Welcome registered web page.

  • Create an application
  • Create an application by selecting services

The Create an application by selecting services task is only available for the main agency in the multiple-agency administration.

  • Obtain a fee estimate
  • Search applications
  • Schedule an inspection

You can indicate if you want to require registration before performing the task. Refer to Feature setting configurations.

Single service selection only

Selecting this check box nested under the Create an application by selecting services modular task forces a user to make a single section on the Select services page.

This check box is only available for the main agency in the multiple-agency administration. See Configure service selection for a main agency.

Force registration/login

Selecting this check box for a modular task forces a user to log in or register with the agency before gaining access to the task functionality.