Document attachments

Citizen Access provides an Attachments section on the Record Detail page. By default, the section displays the list of documents uploaded for a record. If you enable the people attachment feature (see Account settings), the section also provides the View people attachments link. Public users can select the link to view the documents of the licensed professional that relate to the record.

You can define which documents public users can associate to an application and indicate who can view the document type. Then, you must grant permissions or set user limitations with the attachment functionality.

Configuration requires that you first configure the document group, then the document types in that document group, and then associate the document group to an application type. When you associate the document group to the application type, you can grant permissions and/or set limitations to documents exposed in Citizen Access.

Administrator can restrict uploaded file size and extensions. Administrator configures the EDMS standard choice to set maximum size for file uploads and the ACA_CONFIGS standard choice to specify the prohibited file extensions. For information about configuring the standard choices, refer to the Accela Civic Platform Configuration Reference.