Welcome to Accela Civic Platform online help

Use help now

Select a topic from the left menu or search for a topic in the Search field.

In order to view the help pages relevant to your version of Civic Platform, you must be logged into your agency's system.

Once logged in, access the main help from the User account menu , then select Help.

Non-SaaS agencies can access product information in the Success Community Documentation Library.

Accela Success Community

When you join Accela, you gain access to a wealth of knowledge and support in our Success Community.

Training and Certification

An important part Accela's mission is to ensure Accela SaaS users can optimize their Accela Solutions.