License details

The following tables list and define the default fields available in the different interfaces you might encounter when you work with licensing.

Important: Because your Civic Platform installation has been configured to meet your agency’s specific requirements, some fields, functionality, and processes may differ from those described. Contact your agency administrator or help desk with questions.

The following table lists and defines fields that you may see on the License details portlet.

Field Description
Alternate ID An alternate ID for the Record. Many agencies use a shortened form of the Record ID number.
Brief Description A brief description that helps you to identify this license.
Record ID The number used to identify a license. This number generates this automatically. You cannot modify this number.
Record Name The name of the license.
Record Type The type of license. The type may be a concatenation of module, type, sub-type, and category.
Detailed Description A detailed work description for this license.
Expiration Date The date the license expires.
Expiration Status The status of the license (for example, about to expire, delinquent, active).
Status The current status of the license. If you are updating license details, you an change this status. Use the drop-down list to choose a status.
Status Group If you are searching for a license, you can specify what status group the license status belongs to.

The following table lists and defines fields that you may see on the Renewal Information tab.

Field Description
Expiration Code This is the code, set by your agency and agency administrator, that identifies the license renewal process.
Expiration Date The expiration date of the license that Civic Platform automatically assigned when it created the license.
Expiration Interval Indicates how often the license expires.
Expiration Status Shows the current status of the license. Status may include: pending, expired, delinquent, or active.
Grace Period Interval Indicates the length of the grace period after the license expires.
Number of Penalty Periods Indicates the number of penalty periods allowed for this license. Each penalty period is the length of the penalty interval and occurs following the grace period or a previous penalty period.
Pay Period Group The pay period group for this renewal process. Any fees assessed for licenses with this renewal process come from this pay period group.
Penalty Fee Code This identifies the fee code used to calculate the penalty fee associated with the license.
Penalty Fee Function This generates the penalty fee. Civic Platform runs this function within the License batch process. Civic Platform does not use the function if you choose to assess fees manually.
Penalty Interval Indicates the length of each penalty period related to the license.
Renewal Fee Code This code identifies the fee item used to calculate the renewal fee.
Renewal Fee Function This allows you to generate a renewal fee. It is not used if you choose to assess fees manually.

The following table lists and defines fields that you may have available in the Workflow Status.

Field Description
Accepted An application review is complete; the information is acceptable.
Accepted/ No Review The renewal is approved without a review of the renewal information.
Approved The application has been reviewed; the information is acceptable.
Denied The license cannot be reviewed. For example, the business did not pass an inspection.
Issued The renewal has been accepted and the license issued.
On Hold The renewal is postponed but not rejected. For example, the administrator needs to verify the payment information.
In Process The renewal is in the process of completing the associated task.
Not Issued The renewal has been accepted, but the license has not been issue.
Not Required The step is not needed to renew the license.
Pending The renewal is postponed but not rejected. For example, the administrator needs to verify the payment information.
Ready to move to next task. The application requirements have been met and the renewal can move to the next task in the workflow.

The following table lists and defines fields you may have available in the Contact Details.

Field Description
Address 1 The street address for the contact.
City The city where the contact is located.
Country The country the contact is located.
Email The email address for the contact.
Fax The fax number for the contact.
First Name The first name of the contact.
Last Name The last name of the contact.
Notes Any additional notes that identify the contact.
Organization Name The name of the organization the contact is affiliated with.
Phone 1 The primary phone number for the contact.
Phone 2 The secondary phone number for the contact.
Preferred Channel The communication method that the contact prefers. For example, if a contacts prefers to be contacted via email, select “email.”
Relationship The contact’s relationship to the license.
State The state where the contact is located from the drop-down list.
Type The contact type.
Zip The zip code where the contact is located.

The following table lists and defines fields you may have available in the Payment Information section.

Field Description
Amount The payment amount.
CC Auth Code The three digit authorization number located on back of the credit card.
CC Exp Date The expiration date of the credit card being used for the payment.
CC Holder Name The name of the credit card holder
Comment Comments pertaining to the payment.
Method The payment method. For example, cash, credit card, debit card, check, or money order.
Payee The person who is paying the fee.
Reference # The reference number associated with the payment. For example, a check number or the last four digits of a credit card.
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