Reference addresses
A reference database acts like a library that allows users to search for certain types of stored information. For example, you may need to search for an existing address when creating a new work order or asset. Reference data saves you time by storing standardized records that you can search for and easily associate with a work order or asset.
Depending on your access rights, you may be able to create new reference addresses as well as modify or copy existing address records from your reference database. Once you add a reference address, you cannot delete it. You can, however, disable it and prevent users from associating the address with new a work order or asset. This change will not affect any work order or asset currently associated with the reference address.
Add
a reference address
Reference addresses can be added to your database and associated with a work order or asset. Once a reference address is added, it will be available for lookup when associating with a specific work order or asset.
To add a reference address
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From the Addresses page, select New.
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Complete any of the fields that display. See Address details for more information.
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As needed, import address details from an external permitting system.
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Select Submit.
Search
for a reference address
After an address is added to the reference database, a search can be used to find the address and view the address details as well as any work order or asset with which it is currently associated.
To search for a reference address
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From the Addresses page, enter search criteria as needed to locate an address.
Note: According to your agency’s settings and the form layout, there may be template fields in addition to the standard fields in Address details. The additional fields are active attributes defined in the address template in Civic Platform.
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Select Submit.
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To view a list of work orders or assets associated with the address, select the Record detail tab.
Copy
a reference address
You can create a new address record by copying the address information from an existing address and modifying it. This is particularly useful if you need to enter numerous addresses in a development area where there is minimal changes, such as the house numbers to town homes all on the same street.
To copy a reference address
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From the Addresses page, search for address(es).
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Select the check box next to the address you want to copy.
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Select Copy.
Note: Civic Platform automatically populates address fields in the address detail area with the address information from the original address. -
Modify field data if needed. See Address details for field definitions.
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Select Submit.
Edit
a reference address
Reference address details can be edited as necessary. The changes will not affect any work order or asset currently associated with the address. They will, however, affect all new work orders or assets that are created and associated with the address.
To edit a reference address
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From to the Addresses page, find and open an address.
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Update field data as needed. See Address details for field definitions.
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Select Submit.
See also