ACA_CONFIGS

Product: Citizen Access Type: System switch

Controls many Citizen Access features.

Standard choice value Value desc Description
ACA_DEFAULT_CASHIER_ID a cashier ID Citizen Access assigns the cashier ID to all public users that do not have a one in their user profile, and uses the cashier ID to generate a unique receipt for each payment made by the user.
ACA_DEFAULT_COUNTRY

{a full country name}

GIS uses the country to locate an address on maps if the public users do not provide a country name with the address they want to locate.

Default: United States

ACA_EDMS_DISALLOWED_FILE_TYPES

{a list of file extensions}

Each item on the list must be separated by a semicolon with no space between. The list of file extensions include all the disallowed file types when public users upload files to Citizen Access. If the value description is empty or not defined, public users can upload all files types.

Example: .html;.htm;mht;mhtml

ACA_SITE

{URL of the Citizen Access}

Specifies the login URL of the agency's Citizen Access site.

Example: http://$acaserver$/$acasite$/Admin/Login.aspx

ACA_TERMINAL_ID {ID name or number that identifies the terminal assigned to the default cashier } Use with ACA_WORKSTATION_ID to generate a unique receipt for each payment made by public users. The default cashier is set with ACA_DEFAULT_CASHIER.
ACA_WORKSTATION_ID {workstation assigned to the default cashier} Use with ACA_TERMINAL_ID to generate a unique receipt for each payment made by public users. The default cashier is set with ACA_DEFAULT_CASHIER.
ALLOW_CROSS_AGENCY_​RECORDS_IN_CART
  • Yes
  • No

Restricts users from adding records from multiple agencies into a single shopping cart transaction. By default, this feature is enabled; that is, users are allowed to add records from multiple agencies into a shopping cart.

  • Yes (default) allows cross-agency records in a shopping cart.
  • No disallows cross-agency records in a shopping cart. If a public user has added cross-agency records in the shopping cart, Citizen Access returns the following message: The selected item(s) cannot be added to the Pay Now section of the Shopping Cart since the agency limits Shopping Cart transactions to items from a single department. Please arrange the Pay Now section of the Shopping Cart so that all payment items are from a single agency department.
ALL_USER_SCHEDULE_INSPECTION_ENABLED
  • Yes
  • No
  • NO_ANONYMOUS_USER

Provides the types of users that can schedule inspections.

  • Yes enables all users, including anonymous users, to schedule an inspection.
  • No allows only owners or licensed professionals for the permit to schedule an inspection.
  • NO_ANONYMOUS_USER allows registered users, citizens, or licensed professionals to schedule an inspection.
ASI_LABEL_WIDTH {a numeric value}

Controls the number of characters that display per line on an ASI field label. This is particularly useful to control label width for the alternative ASI labels chosen for Citizen Access to accommodate the ability to ask questions during the application intake process.

Default: 25

AUTO_POPULATE_ STATE
  • Yes
  • No
  • Yes (default) displays the licensing state in the State menu when a user is registering for an account
  • No displays an empty -Select- value.
CIT_SESSION_TIMEOUT_MINUTES {value between 1 and 60} Sets the session expiration time for Citizen Access. If an integer is not set, the system sets the Value desc at the default (30 minutes).
CIT_SESSION_TIMEOUT_WARN_MINUTES {value between 1 and 15} Sets the session expiration reminder for Citizen Access. If an integer is not set, the system sets the Value desc at the default (5 minutes from the end of the session).
CONTINUE_SHOPPING_ ENABLE
  • Yes
  • No
  • Yes displays the Continue shopping button on the Pay fees page in the application intake form.
  • No hides the button.
CREATE_APPLICATION_ MODEL
  • 2
  • {any other value}

Controls whether public users handle payments on the Review information or Pay fees pages.

  • If 2, the EMSE event ApplicationSubmitAfter triggers when the Review information page loads, and public users handle payment on the page.
  • If any other value, the EMSE event ApplicationSubmitAfter triggers after public users click the Continue application button on the Review information page and before the Pay fees page loads. Public users handle payment on the Pay fees page.
DEFAULT_CONTACT_ADDRESS_TYPE {contact address type} Defines the default contact address type for all the Contact address sections in the Citizen Access website.
DEFER_PAYMENT_ENABLED
  • Yes
  • No
  • Yes displays the Defer payment button on the payment page (which may be Review information or Pay fees page. See CREATE_APPLICATION_ MODEL).
  • No hides the button.
DESCRIPTION_REQUIRED_FLAG
  • Yes
  • No
  • Yes flags the General description and Detailed description fields as required.
  • No removes the required flag on the two fields.
DISPLAY_OPTIONAL_INSPECTIONS
  • Yes
  • No
  • Yes displays the optional inspections.
  • No hides the optional inspections.
DISPLAY_OWNER_INFORMATION
  • Yes or Y
  • No or N

Allows owner searches and owner information from Citizen Access. This includes:

Perform owner searches on the Look up property information page, the GIS search panel, or the owner section of an application intake form.

The Data source property for the Owner section in a page flow also determines whether public users can perform owner searches on an application intake form. This standard choice setting selectively overrides the Data source property setting. When this value is set to No but the Data source property is set to Reference or No limitation, the Owner section of the application intake form allows public users to add an owner manually but does not display a Search button.

Access owner information associated with property from various places such as the global search results, certain pages (such as Parcel detail, Record detail, Trust account detail, or Enter work location), expanded results on the GIS search and contents panels, or a pop-up window when users perform the Show record map command on a GIS object.

The Record detail section configuration on the Module settings page also determines which public user roles can access owner information on the Record Detail page. This setting overrides the standard choice setting.

Example: If the module settings enable only record creators to access the Owner section of the Record Detail page but this value is set to No, only the record creator can access owner information from the Record Detail page for his or her records. All the other public users have no access to that owner information.

Copy the owner information from the Record detail page to a new record, if public users cannot access the Owner section of the Record detail page.

Search for and select an address or a parcel to fill in an application intake form and make the Owner section auto-populated with the owner associated with the address or the parcel.

  • Yes or Y enables owner searches and displays owner information.

  • No or N disables these.

Accela recommends a manual clear of the cache data through the GIS administration site after changing this standard choice value to make the change immediate on the map opened from Citizen Access. Otherwise, it does not happen until site automatically clears the cache every hour.
DISPLAY_QUICK_QUERY
  • Yes
  • No

Defines whether the filter drop-down list shows or hides in the My permit list section on the module Record home pages.

  • Yes displays the list if at least one filter for the My permit list page is assigned to the current module in the global QuickQueries administration portlet.
  • No (default) always hides the list.
DISPLAY_REQUEST_TRADE_LICENSE_FILTER
  • Yes or Y
  • No or N

Allows public users to quickly access the trade license request page from the record page.

  • Yes or Y displays the Request a trade license option in the Application status section on the Module settings page. If the option is marked with and the application reaches a specific application status, the record page displays the Trade license/initial approval link under the Action column.
  • No or N hides the Request a trade license option.
ENABLE_AUTO_INVOICE
  • Yes
  • No

The module of the application must be added in the standard choice AUTO_INVOICE_MODULE for this. Otherwise, public users must pay all the fee items regardless of the automatic invoice setting.

  • Yes (default) allows public users to pay the fee items with an automatic invoice.
  • No makes users go to Civic Platform to view, invoice, or pay.
ENABLE_CUSTOMIZATION_PER_PAGE
  • Yes
  • No
  • Yes allows administrators to apply customized CSS or JavaScript files for a page on the Citizen Access website.
  • No (default) administrators cannot customize CSS or JavaScript files.
ENABLE_EXPAND_IN_REVIEW_PAGE
  • Yes or Y
  • No or N

Controls whether administrators can configure the default view of the sections on the Review Information page.

  • Yes or Y enables the Expanded property of the sections (excluding the Record type section) on the page.
  • No or N (default) disables the Expanded property.
ENABLE_LDAP_ AUTHENTICATION
  • Yes
  • No

Controls whether Citizen Access applies LDAP authentication.

  • Yes enables LDAP authentication and hides the password-related fields on the Login information section: Password, Type password again, Select a security question, and Answer.
  • No disables LDAP authentication and shows the fields.
GIS_PORTLET_URL {URL for the GIS server} This value allows public users to access the GIS viewer.
HIDE_CONTACT_GENERIC_TEMPLATE_FOR_CITIZEN_REGISTRATION
  • Yes
  • No

This value defines whether the Contact information section in the registration displays the contact generic template fields (including ASI fields and ASI table) that are associated with the contact type that the public user selected.

  • Yes hides the contact generic template fields.
  • No (default) shows the contact generic template fields.
INSPECTION_ CALENDAR_NAME

{inspection calendar name}

Schedules inspections using specific calendars.

Example: To use the Civic Platform Inspection blockout calendar, enter Inspection Blockout.

LOGIN_ENABLED
  • Yes
  • No
  • Yes displays the login link on the home page.
  • No removes it.
NEW_GIS_PORTLET_ URL

{URL to the AGIS server}

Enables the GIS map integration with the Citizen Access UX template.

Example: http://agis2.accela.com/agis/

NO_SAVEANDRESUME LATER_ BUTTON_ MODULE {module name} Provides the ability to hide the Save and Resume buttons by module.
PA_EMAIL_ VERIFICATION
  • Yes
  • No
  • Yes enables and sends the activation e-mail to the public user.
  • No disables it.
REGISTRATION_ ENABLED
  • Yes
  • No
  • Yes (default) displays the Register for an account link on the home page.
  • No removes it.