Configure the record status history
The Record status history allows users to see a history of the statuses for a particular record. Users access the history by selecting View log in the record's Status history tab. The Record status history page displays and details all changes to an application’s status.
To configure a Record Status History audit log
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From the Administration menu, select System tools> Audit log.
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Select Record status history log list from the View list.
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Select the record status history elements you want to include in the record status history audit log. You can also select the Element check box to select all available elements.
You must select at least one element for the audit log.Element Description Action by The individual responsible for the application status modification. Action by department The department responsible for the application status modification, such as Pending or Open. Comment Any comments related to the application status history update. The comments that display in the audit log can be those a user entered manually or those that Civic Platform populates by predefined Standard Comments. Status The status of the inspection record inspection status, such as Approved, Pending, or Denied. Status date The date Civic Platform applied the current status. Status history number A number automatically generated to identify and track the status history changes. -
Select Save.