Fee items

There are several ways to implement fees and their associated administrative setup. Before you begin, familiarize yourself with the fee setup process as explained in Create, edit, or copy a fee item.

To ensure Citizen Access generates the fees you want to make available to public users on an application type, do the following:

• Enable the record types you want available in Citizen Access.

• Verify that the fee items that you assign to record types available in Citizen Access have the ACA fields defined.

• Ensure that the following elements have the required fields defined that enable fee calculations to obtain the data necessary to generate the fee:

  • The application-specific information tables

  • Application-specific groups

  • Workflow task-specific information groups