Configure APO functionality

You can configure the address, parcel, and owner (APO) pages in Civic Platform according to your agency’s best practices.

After you configure how you want to handle APO transactions in Civic Platform, users can add, edit, split, merge, and copy or move parcel associations, according to your agency’s objectives.

Configure FIDs and standard choices

You need to configure FIDs and standard choices to enable APO functionality in Civic Platform. For more information, see Addresses, Parcels, and APO and XAPO features.

You can also configure your system to synchronize parcel information associated to addresses and owners you add or remove from a permit record. When you associate a parcel to an address, if you add or remove that address from a permit record, the parcel information can populate the record as well, either automatically or following a message prompt. For more information, see APOSE_SYNCHRONIZE.

Configure APO form fields

The following tables list the fields available on the tabs of the address, parcel, and owner (APO) pages. You can include or exclude any of these fields, based on your agency’s needs and preferences. You can also set user access levels and specify which fields are required and which are optional.

Field name Field description
Street # (Start) In combination with the Street # (End) field, use this field to specify the street number for this address. Use the Fraction drop-down list to include fractional street numbers such as “1/2.”
Street # (End) In combination with the Street # (Start) field, use this field to specify the street number. Use the Fraction drop-down list to include fractional street numbers such as “1/2.”
Unit # (Start) In combination with the Unit # (End) field, use this field to specify a range of unit numbers for this address.
Unit # (End) In combination with the Unit # (Start) field, use this field to specify a range of unit numbers for this address.
Unit type Choose a unit type such as Apt. or Suite.
Direction Use this drop-down list to indicate a street direction. For example, choose N to indicate a north direction. This usually indicates the directional area of a city or street, such as “North Broadway.”
Street name Enter the street name.
Suffix Use this drop-down list to choose a street type such as Lane or Boulevard.
City Enter the city name or select Get City to choose a standardized city name.
State Use this drop-down list to choose the state name.
Zip Enter the ZIP code. Because this is a free-text field, you can include a four-digit extension. For example, enter 84070-2431.
County Enter the county to which the address belongs.
Country Enter the country to which the address pertains.
Address description Enter a description of the address.
X coordinate Enter the latitudinal coordinate for the parcel.
Y coordinate Enter the longitudinal coordinate for the parcel.
Primary address You can indicate the primary address of a parcel when you edit the parcel.
Status If you want to make the address available in Civic Platform, select Enable; otherwise, select Disable.
Field Description
Parcel # Enter the parcel number.
Subdivision If you have set this up, enter the name of the subdivision. If you have defined subdivisions, choose the subdivision from the drop-down list.
Lot If you have set this up, enter the lot name. If you have defined lots based on subdivisions, choose the lot from the drop-down list.
Owner name Enter the name of the parcel owner.
Street # (Start) Enter the starting street number.
Street # (End) Enter the ending street number.
Street direction Use this drop-down list to indicate a street direction. For example, choose “N” to indicate a north direction. This usually indicates the directional area of a city or street, such as “North Broadway.”
Street name Enter the name of the street.
Street suffix Use this drop-down list to choose a street type such as “Lane” or “Boulevard.”
Unit # (Start) Enter the starting unit number.
Unit # (End) Enter the ending unit number.
City Enter the city name or choose a standardized city name.
State Use this drop-down list to choose the state name.
Zip code Enter the ZIP code. Because this is a free-text field, you can include a four-digit extension. For example, enter 84070-2431.  
County Enter the county to which the address belongs.
Country Enter the country to which the address pertains.
Status If you want to search for addresses available in Civic Platform, select Enable; otherwise, select Disable.
Field Description
Parcel # Enter the official parcel number as determined by the county assessor.
Section Enter a section number to download any parcels in that section number.
Township Enter a township number to download any parcels in that township number.
Range Enter a range number to download any parcels in that range number.
Subdivision If you have set this up, enter the name of the subdivision. If you have defined subdivisions, choose the subdivision from the drop-down list.
Lot If you have set this up, enter the lot name. If you have defined lots based on subdivisions, choose the lot from the drop-down list. A block can contain one or more lots on a plot survey.
Block Enter the name or the street number of the block associated with this application. A block is a rectangular space, surrounded by streets. A parcel can contain one or more blocks.
Tract Enter the name of the tract associated with this application. A tract consists of contiguous parcels all with the same owner.
Area Enter the total area of the parcel. Your agency determines the standard unit of measure, such as acres or square feet.
Census tract Enter the unique number assigned by the Census Bureau that identifies the tract to which this parcel belongs.
Book/Page/Parcel Use these three fields to enter a reference to the physical location of this parcel information in the County Assessor’s or other responsible department’s records.
Land value Enter the total value of the land within the parcel.
Exempt value Enter the total value of any tax exemptions that apply to the land within the parcel.
Improved value Enter the total value of any improvements to the land within the parcel.  
Inspection district Enter the inspection district to which the parcel belongs.
Supervisor district Enter the supervisor district to which the parcel belongs.
Council district Enter the council district to which the parcel belongs.
Map reference Enter the reference to where the map for this parcel exists, such as a map book.
Map # Enter the unique map number that identifies the map for this parcel
GIS sequence # Enter the ID number that you use to identify the parcel in Geographic Information Systems (GIS).
Plan area Enter the plan area in which the parcel belongs.
Legal description Enter the legal description of the parcel, the parcel bounds, or its characteristics. You can also include a reference to the official documents that contain this description.
Parcel status If you want to make the parcel available in Civic Platform, select Enable; otherwise, select Disable.
Primary parcel When an application has more than one parcel associated with it and you need to designate a primary parcel, select Yes. For each application there can be only one primary parcel.

If an application has only one parcel, Civic Platform automatically designates it as the primary parcel.

To change the option from No to Yes you must first change the current primary parcel designation.

In most other actions, the primary parcel setting information also applies. For example, when cloning or copying the application (Daily > Application > Copy Application) the parcel primary setting copies over to the new application.
Field Description
Parcel # Enter the official parcel number determined by the county assessor. Depending on the issuing department, the format of the parcel number can be different on different applications.
Subdivision If you have set this up, enter the name of the subdivision. If you have defined subdivisions, choose the subdivision from the drop-down list.
Lot If you have set this up, enter the lot name. If you have defined lots based on subdivisions, choose the lot from the drop-down list.
Address: Street # Enter a range of street numbers in the start field and end field.
Address: Direction Enter the direction of the street. For example, enter North.
Address: Street name Enter the name of a street.
Address: Suffix Choose a street type such as lane or boulevard.
Address: Unit # Enter a range of units in the start field and end field.
Address: City Enter a city name.
Status Select the current mode of the parcel that you want to find. You can search for enabled, disabled, pending, or all items.
Primary parcel Specify All to search every parcel in Civic Platform. This search option ignores if you define the parcel as the primary parcel or not on an application.

Specify “Yes” to search for only primary parcels on an application. Specify “No” to search for parcels that are not the primary parcel on an application.

Owner name

Enter the name of the person, business, or organization that owns the parcel.

Civic Platform supports fuzzy string searching on the field even if users does not enter the fuzzy search symbol (%).
Field Description
Owner title If applicable, enter the owner’s title.
Full name

Enter the owner’s full name.

Civic Platform supports fuzzy string searching on the field even if users does not enter the fuzzy search symbol (%).
Name (F/M/L) Enter the first, middle, or last name of the owner.
Address Enter the owner’s street address.
City Enter the city or select Get city to choose the city that corresponds with the owner’s street address.
State Choose the state that corresponds with the owner’s street address.
Country Enter the country that corresponds with the owner’s street address.
ZIP code Enter the ZIP code that corresponds with the owner’s street address.
Phone # Enter the owner’s telephone number.
Fax # Enter the owner’s fax number.
Address Enter the owner’s mailing address.
City Enter the city or select Get city to choose the city that corresponds with the owner’s mailing address.
State Choose the state that corresponds with the owner’s mailing address.
Country Enter the country that corresponds with the owner’s mailing address.
ZIP code Enter the ZIP code that corresponds with the owner’s mailing address.
Tax ID # Enter the owner’s tax ID number.
Event ID # Enter the ID number of the significant event related to the parcel.
Primary owner You can indicate the primary owner of a parcel when you edit the parcel.
Owner status If you want to make the owner available for searching in Civic Platform, select Enable; otherwise, select Disable.
Field Description
Document Description Enter a brief description of the document.
Document group/Category Select the document group and document category for the file. When selecting a document group, the category field drop-down list changes to provide list items for the selected document group.
Document name Enter a title for the document.
File name Select Browse to locate the file.
Source/EDMS name Select the name for your agency’s electronic document management system. Note that this field can have either of these titles, depending upon your agency’s configuration.
User email Enter one or more email addresses that you want to associate with the attachment. You can enter the user’s email address, the address of the document author, or any other related email address. Separate multiple addresses with commas.
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