Enable fees for online functionality

Public users can pay for fees online when a fee-item is attached to an invoice and displayed to them in ACA. Fee items require specific configurations targeted for display and functionality in ACA. This section provides you with those specific configurations. You can also set functionality so fees are automatically invoiced with online applications by setting the fee item to automatically invoice in Civic Platform. This is important because when a fee is automatically invoiced, it removes the step in Civic Platform that is required to manually attach the fee to an invoice. Some agencies like to implement auto-invoice and assess of fees using scripts or fee indicators. For more information on this type of fee setup, contact your Accela implementation specialist, a system administrator who has received training from an Accela implementation specialist, or a product manager. Improperly written scripts can seriously damage your system by incorrectly altering or deleting data for many records.

For additional information on writing and implementing scripts, see the “Writing Scripts” chapter and the “Event Manager and Script Engine” chapter in the Accela Civic Platform Scripting Guide.

To automatically invoice a fee item

Go to Civic Platform and click the Admin Tools tab.

Choose Fees > Fee Items.

Search and select the fee item that you want to auto invoice.

Civic Platform displays the Fee Item Edit page.

 

Indicate your auto invoice option.

Mark the Y option next to Auto Invoiced if you want to auto-invoice your fees in ACA.

Mark the N option next to Auto Invoiced if you do not want to auto-invoice fees in ACA.

Indicate how you want the fee to display on the Fee Estimate page and Fees page online.

Mark the Y option forDisplay in ACA if you want to display the fee item, and then make the quantity field editable for public users.

Mark the N option for Display in ACA if you do not want to display the fee item in ACA.

Mark the read-only option for Display in ACA if you want the Quantity field set for read-only to public users.

Indicate if you require public users’ input in the quantity field. This field becomes active when you set the Display in ACA field to Y or Read-only.

Mark the Y option to require a numeric value larger than zero in the quantity field.

Mark the N option to remove restrictions on data input in the quantity field.

Click the Save button.

Citizen Access reflects the fee-item configuration settings on the Fees page or the Fee Estimation page online to public users. The example below displays read-only fees.