Customize an email

You can customize an email by completing a few basic tasks.

First, navigate to Civic Platform > Administration > Setup > Communication manager > Notification templates. Refer to the Notification templates section of the Accela Civic Platform Administrator Guide.

You must define the recipients and the contents of the email. Then you must provide information in the From, Subject, and Body fields to create the information that the email contains. For more information about the license verification and other types of emails, see License verification and online renewal. Specifically, refer to License verification and online renewal.