Enable account management functionality

Visitors to your Citizen Access website can register for a public user account. The account information is available online with the registrant and also available in Civic Platform for agency users to manage. By default, public users can manage their own public user accounts online on the Account management page. They can access this page by selecting the Account management link from the Welcome registered page and edit their account information on the Account management page as necessary. To set up the account management feature, you must enable the following links on the Feature settings page:

  • Register for an account

  • Login

  • Account management

Then, you must customize the Account management page, Welcome global page, Welcome registered page, and the Login page. Specially, for licensed professional users to upload attachments to their accounts, you can enable the people attachments feature in the Global settings page.

To enable account management functionality

  1. Navigate to the Feature settings page.

  2. Complete the following:

    • Select the Registration check box to display the registration links on the Welcome global page and the Login page.

    • Select the Account management check box to display the Account management link on the Welcome registered page.

    • Select the Login check box to display the Login link on the Welcome global page.

  3. Select Save.

  4. Go to the Pages area in the navigation panel.

  5. Customize the following pages in the Home folder. For customization tasks, see Web pages.

    • Welcome global

    • Welcome registered

  6. Customize the following page in the Login screen folder:

    • Login

  7. Customize the pages in the Account management folder. For more information, see Customize registration and account management web pages.

  8. Select Save on each page to save, individually, what you customize.