Enable auto-fill for city and state fields

This feature allows administrators to enable or disable the auto-fill function for the City and State fields. For example, when the city or state auto-fill is disabled, Citizen Access displays blank information in the fields so public users can enter their own city and state information. When the city and state auto-fill feature is enabled, information extracted from the agency profile automatically populates the city and state information. Administrators can enable auto-fill of the State field and disable the city information about public user data entry. The auto-fill feature is disabled by default for both fields.

Administrators can enable or disable the auto-fill of City and State fields individually in the field property area for each address form.

Note: This feature also applies to general areas of Citizen Access, such as entering registration information, performing an APO, provider, education, or licensee search, and entering information about the shopping cart.

To enable auto-fill for city and state fields

  1. Navigate to the module that you want to apply the auto-fill functionality.

  2. Go to a web page with address information. For example, the Enter Work Location page.

  3. Select the City or State field to apply auto-fill.

  4. In the Enable auto-fill value cell, set the auto-fill functionality for the field.

    • To enable auto-fill, choose true.

    • To disable auto-fill, choose false.

  5. Select Save.